Frequently Asked Questions

I have an urgent request. What should I do? 

If you are having a medical emergency, please dial 911. For urgent requests, including medical issues after-hours and on weekends, please call the office at (509) 493-4000. If the office is closed, the answering service will take a message and relay it to the on-call provider. 

How do I get to the office? 

Our office is located in the heart downtown White Salmon, WA. This is easily accessible by foot, bike, driving, uni-cycle. Check our location on google maps. If you have difficulty finding our office, call us at 509-493-4000 and our front desk will direct you. 

How do I schedule an appointment? 

The fastest and most efficient way to schedule an appointment is to call us at 509-493-4000. You can also email us at info@kulachiropractic.com and we will respond and coordinate ASAP.  

Do you take my insurance? 

We accept most insurance plans. We also accept auto accidents and workers compensation cases. For more information please see our Insurance page located in out Patient Center.  

What do we treat at Kula Chiropractic? 

Please check out our what we treat page. Please call us at 509-493-4000 or email us at info@kulachiropractic.com if you have any additional questions.  

I am nervous to have my neck and/or back cracked. Is this the right place for me?  

Every patient's needs are different.  The chiropractic adjustment/joint manipulation is a fantastic and effective tool for many conditions, but it's not always appropriate for everyone and all conditions. A thorough consultation and examination will help us to understand your wants and needs. Then we'll work with you to decide which treatment methods will be best and most appropriate. We have a variety of treatment tools at our disposal, which may include gentle and/or more traditional adjustments/soft tissue therapies.  

Will I get treated at my first visit? 

In most cases, the Doctors at Kula Chiropractic begin treatment on the first visit.

How long is each visit? 

On your first visit, you'll spend approximately 1 hour with one of our doctors as we assess your condition and needs. Follow-up visits typically last between 10 and 40 minutes, depending on the type of appointment. 

Do I need Xray’s or other Imaging? 

Recent recommendations of best practices consider routine x-rays unnecessary and inappropriate. We want to give you the BEST and most appropriate care, which most of the time does NOT involve unnecessary imaging. However, if your case is one in which this imaging (x-rays, MRI, CT, etc) is appropriate, we will be sure to refer you to a local imaging center to receive top-notch diagnostics. 

Do I need a referral? 

In almost all cases, a referral isn't necessary, but we'll be happy to check for you. If you were referred to our office, we'd love to know who sent you so that we can thank them. 

Do you work with my Medical doctor? 

We very much appreciate our relationships with local medical providers. With your permission, we'll send your doctor a report after your initial assessment to communicate our findings and how we can help you. We'll then keep them updated along the way to communicate your progress and discuss any needs outside of our office. If there is anything specific that your doctor thinks you need, we're happy to discuss your case with them by phone or through referral to our office. 

What if you can't help my condition? 

At Kula, we team up with the best health providers in the region. If your condition is something that is better treated in a different medical or allied healthcare setting, we will help get you there by communicating your needs directly with the doctor or provider. 

What if I don't have insurance? 

We think great care should be for everyone. Therefore, we really try to accommodate all patients, regardless of insurance coverage. Give us a call and we can explain the options available for self-pay. 

I have been told I need surgery for my condition, can you offer me a second opinion? 

Yes we can for MSK conditions. The Doctors at Kula Chiropractic have extensive training that allows them to treat a wide variety of neuromusculoskeletal conditions. A common misconception of a Chiropractor is that they just treat necks and backs. While we do treat neck and backs, we also treat many extremity conditions. We are non-surgical neuromusculoskeletal specialists.  

Can Chiropractic care help me reduce or stop taking my pain medication? 

In many cases, Drugs and surgery should be the real “alternative” treatment. There are NO GUARANTEES that they’ll work – and they could make you worse. Medications can be COSTLY and sometimes dangerous. They can be UNHEALTHY, and possibly addictive. Chiropractic care is considered very safe for people of all ages and backgrounds.